Q: Why should I move my site? What does web site migration consist of?
A: The web site migration service offered by Ion Mod is totally free of cost and consists of transferring all your files, databases and emails from your current provider to your new hosting account with us. We will also modify all the configuration settings required for your websites to be completely operational on our leading–edge cloud hosting platform.Our technicians are fully capable of moving any type of site. With years of experience in the industry, they are well–versed in the specificities of our hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom–built application with a lot of custom libraries is as easy as transferring a plain WordPress–based weblog.
Q: How much time will it take for my website to be transferred over to your platform?
A: We strive to accomplish all website migrations as fast as possible. Yet, we don’t have a fixed time frame for web site migrations. There are various variables that you have to take into account – the mere size of your web site and the workload of our website migration team, etc. We constantly try to carry out each migration within 48 hours. With smaller websites, our staff usually manages to finish in under 24 hours.
Q: Do you need something from me before you start transferring my web site?
A: We don’t need any personal data. We’ll need, though, the login information for your current hosting account as well as the name of the site that you’d like to transfer.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: What about downtime? Will my web site be unavailable?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the migration is finished, we’ll make sure that everything is working correctly and that the integrity of your data is not jeopardized prior to notifying you that the migration is finished. After that, we will tell you how to transfer the domain to your hosting account with us and how to change the DNS records.
Q: Will my old web hosting provider find out that I’m leaving them?
A: While we migrate your website content, your web hosting provider will not be aware of the transfer at all. We will not contact them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: Yes. We support all common Linux–powered hosting platforms. We do not support Windows–driven hosting platforms, since we don’t offer Windows hosting solutions ourselves.Furthermore, we don’t support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.