Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our crew of service technicians will try their best to answer to your help enquiries within up to 1 hour. If, however, the problem you have encountered calls for some help from the Admin =Team,= we’ll send the ticket to the person on duty and will submit a reply to inform you.

  • Top quality support service

  • Qualified Tech Help Service

  • We offer round the clock client help and support by using a ultra–fast ticket platform built into your Control Panel. You may contact us anytime about any of the apps that come pre–installed on the virtual server, such as the desired Linux OS, the server management panel and our custom created Online Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Online Control Panel that comes absolutely free along with your virtual server, you can find an interesting Help zone, consisting of all you need to have knowledge of when controlling your websites and software packages. We have integrated a wide array of how to articles and video courses that present the fundamental web site maintenance duties in an easy–to–understand form.