1 hour ticket response
Our team of technical support engineers is specialized in providing quick answers to each of your questions. We will review your customer support ticket the instant it has been delivered and will reply with a solution to the problem within maximum sixty minutes after the helpdesk ticket submission. Actually, our average trouble ticket response time is twenty minutes.
An Exceptional Customer Service
Each member of our customer service staff has lots of years of experience in the cloud website hosting industry and the majority of them have worked for us for at least five years. They are all prepared to reply to all your requests in the most efficient way possible.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how to use a certain service, we have included a truly intuitive Help section in the Online Control Panel. You can search through a big collection of web hosting account administration articles and website administration articles, take a look at the F.A.Q. library or watch our how–to video tutorials.