Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center built into our Online Control Panel offers a selection of help articles and commonly asked questions. Aimed towards solving any common issue that you could possibly stumble upon, they are contributed by our support team of knowledgeable techs.

  • Top quality support service

  • Educational Videos

  • For users who would rather discover how to troubleshoot a commonly experienced problem by watching a video lesson, we have added a compilation of video tutorials to our Online Control Panel. All the video clips are short and easy to follow. They offer you step–by–step presentations of different website administration tasks.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 client support service with a one–hour response guarantee. Our team of accomplished technicians will be at your disposal to respond to all the queries that you could have. During off–peak periods, an answer will be offered in even less than 20 minutes.