Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction guarantee with all of our cloud website hosting packages, meaning each individual support inquiry you email is going to be responded to in only 1 hour max. Our support crew members have been qualified to promptly take care of any case and to give you relevant advice on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of professionals will be online for you 24x7x365 to respond to all of your questions and to resolve any situation you might have. You also can open a tech support ticket from the Ion Mod Online Control Panel or drop an email message any moment. In addition, on working days, you can easily give us a call or take advantage of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Ion Mod has incorporated a broad know–how base into the Control Panel to enable you to receive effective step by step recommendations any time. Each area of the Control Panel has its own contextual support area having a selection of how–to articles. We have also prepared training videos to give you a much better idea of the best way to accomplish any given process.