There're a lot of cloud website hosting companies out there, but the majority of them are resellers that have restricted resources, particularly when it comes to support. A good way to distinguish them is the option to get in touch with the company by phone. The type of support that you will have through this particular channel of communication may vary depending on the service provider - some offer expert telephone support, many others offer common and customer support only because some matters are more time-consuming and it's more convenient to be resolved through a support ticket, especially when the issue has to be escalated. Nonetheless, it's good to know that you can always reach your website hosting supplier since there're a lot of small-scale problems which can be resolved effectively and in a very timely manner with a call, not mentioning that you can get more information regarding the services even before you become a client.

Phone Support in Cloud Website Hosting

All of our cloud website hosting plans come with phone support 14 hours a day even on official holidays, so if you don't have an account yet, you will be able to call and find out more about our services or if we meet the system requirements for your websites. For your benefit, we have local phone lines in the United States, the United Kingdom and Australia, so you will be able to contact the phone number which is closer to you. In case you're an existing customer, we can help you in a timely manner with all of the general and billing matters and with a number of tech issues so as to save you time and efforts - we acknowledge the fact that sometimes it's much easier speak with a live person and get things done instantly. Certainly, some situations simply cannot be resolved over the phone, so in such a case you have the option to take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

Every time you need more information for the Linux semi-dedicated hosting that we offer, you'll be able to call any of the three support lines that we have worldwide - in the U.S.A., the United Kingdom and Australia. By doing this, you have the option to check ahead of time whether our solutions are appropriate for your web sites. If you are already our customer and you've got a semi-dedicated account, you will be able to get in touch with us over the phone for 14 hours a day about any kind of billing or general queries. For entirely technical troubles you're able to employ our ticketing system to communicate with our tech support since someproblems just need more time to be solved, but we can assist you over the phone with a lot of minor technical issues as well, saving you the time and efforts.