A lot of users who start using their first hosting account, or change companies, normally have enquiries in regard to how specific tasks are performed or confront obstacles when setting up different things like emails, site settings, etc. That is the reason why, many web hosting companies have compiled documentation with frequently asked questions and problems in order to help their customers receive info swiftly and easily. Consequently, the customer support staff members can dedicate more time to actual problems that some clients may be encountering, as the solution for the minor things will be available online and clients can tackle them without having to contact the client support staff. Having elaborate documentation is essential, particularly for new clients without any prior experience, since the hosting service involves a large amount of features and many people can become baffled about what action to take. A good knowledge base can both help you complete the tasks that you need and become aware of how the hosting service works in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans come with an in-depth knowledge base where you can find info on all the obstacles that you may possibly run into and their solutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are correct, but you aren’t able to send email messages, for instance. We have done our utmost best to be as exhaustive as possible and to encompass all possible options so as to save you time and effort and to supply you with different solutions for every single problem. The knowledge base features educational articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, whilst if you would like to browse through the full archive of articles, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an extensive knowledge base for all our present and future clients, so if you get a semi-dedicated server package through us, you will be able to find any info that you are looking for at any moment. We have a multitude of educative articles, which will help you understand better what’s happening in your account – "What’s PHP?" and "What are file permissions?" are merely 2 examples. Our instructive guides will help you accomplish anything you need – extract an archive, import a database, redirect a domain, etc. Furthermore, we also have troubleshooting guidelines, which will permit you to find out what spurs a certain problem and the feasible solutions for it. In case you can’t send emails or your domain opens an HTTP 500 error message, for example, you can check our knowledge base and rectify the problem immediately. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.